Planning early helps ensure product availability — the sooner you reserve, the better. Any changes must be made at least 7 DAYS prior to your event. If items are specially ordered, changes/additions are welcome but may be subject to availability.
Most prices are a one-time charge and are based per event. Extra charges will apply if your usage goes beyond the agreed period.
Fees depend on the specific items reserved and the travel distance. Full payment is due before the event date.
You are responsible for all missing, damaged, or broken items at full replacement cost. Be sure items are secured and protected from weather when not in use.
Currently servicing Eastern NC (including Greenville, Jacksonville, Wilson, Rocky Mount, Goldsboro, and Kinston). Travel outside these areas is available for additional travel and delivery fees. They also serve nationwide for large events
Cancellations receive a credit toward a future event (since materials and labor may already be committed). Partial refunds are at their discretion. Cancellation requests must be emailed to info@quirkyinnovations.org

Air-filled balloons can last days or even weeks when kept indoors. High temperatures and outdoor conditions may weaken balloons faster.
It’s recommended to book well in advance to secure your desired date. Bookings made within 2 weeks of the event may be subject to an additional Rush Fee.
Yes — a nonrefundable 50% retainer fee is required to secure your date. The remaining balance is due 7 days before the event.
Absolutely! You can send pictures of your vision and Quirky Innovations will recreate it in their own quirky and unique way. They do not copy other artists’ work.
Most designs take 2 hours or less to set up, depending on your selections and the number of items ordered.
No — they use preferred balloon vendors to ensure high-quality materials compatible with their equipment. Outside balloons are not used.